Faq
To help you better understand our production process, quality control standards, and international shipping services, we’ve compiled answers to the most common sourcing and manufacturing questions. If you need further assistance, our team is always ready to support your project.
Q1: How do you ensure bulk production matches the approved sample quality?
We implement a “sealed approval sample” system before mass production. All key fabric specifications, including GSM (fabric weight) and shrinkage rate, are tested and documented. During bulk production, multiple quality control (QC) checkpoints are established at each stage to ensure full consistency with the approved sample.
Q2: How do you recommend hoodie thickness for different European climates?
We provide clear fabric weight recommendations based on regional climate conditions:
Northern & Eastern Europe (cold winters): 350 GSM fleece-lined hoodies
Western Europe (temperate oceanic climate): 300 GSM standard hoodies
Southern Europe (Mediterranean climate): 250–280 GSM lightweight hoodies or zip-up styles
This ensures optimal comfort and seasonal suitability for your target market.
Q3: What is your Minimum Order Quantity (MOQ)? Do you support mixed sizes or colors?
Our standard MOQ is 300 pieces per style per color. We fully understand the needs of emerging brands and support size and color mixing within a certain quantity range to help reduce inventory risk.
Q4: What is the production lead time and logistics arrangement?
From fabric confirmation to finished goods shipment, the standard production lead time is 45–60 days. We collaborate with warehouses in major Chinese ports and Europe. Depending on your needs, we offer flexible trade terms including FOB, CIF, and DDP, as well as warehousing and distribution services.
Q5: Can you design the product I want?
Of course. Once you provide your design requirements, our professional team will create the artwork and technical drawings for your confirmation. We offer free design support and technical assistance to help turn your ideas into reality.
Q6: How are the products packaged?
Packaging methods vary depending on the product type. We offer multiple packaging options and fully accept customized packaging requests to save you time and ensure a worry-free experience.
Q7: What international express delivery options are available?
We are long-term contract partners of major international courier companies such as DHL, FedEx, UPS, and TNT. Thanks to our negotiated rates, shipping costs can be significantly discounted. We ensure fast, efficient, and cost-effective delivery worldwide.
Q8: What additional services do you provide?
When you become our VIP customer, you will receive free samples of our latest products with each batch order. You can also enjoy distributor-level pricing, priority production scheduling, and dedicated customer support.
Q9: Where is your main market?
Our primary markets include the United States, Europe, Australia, and Asia. Many of our long-term clients highly appreciate the quality of our products and our professional service.
Q10: Why do so many customers choose you?
We are a certified supplier recommended by Alibaba and operate with a strong customer-first philosophy. Our commitment to quality, competitive pricing, and reliable service has earned the trust of clients worldwide. For more details, please feel free to contact us.
Q11: Can I visit your factory?
You are warmly welcome to visit our factory. Many of our international clients visit us when they come to China. Please contact us in advance to arrange your visit.